Warranty

Warranty Period

• Frameset body: 3-year limited warranty.
• This warranty only covers structural damage to the frameset under normal use caused by material defects or manufacturing workmanship issues, such as breakage or cracking.

Warranty Eligibility Conditions

1. Original owner right: This warranty is granted only to the original individual consumer who purchased the product through official authorized channels. The right is non-transferable.
2. Proof requirement: A valid original purchase invoice or purchase record from an official authorized channel must be provided when applying for warranty service.
3. Prohibited actions: If the frameset has been privately recolored, sanded, repainted or structurally modified, the warranty will automatically become invalid.

Non-Warranty Scope and Disclaimers

The following items are not covered by free warranty service:

• Cosmetic parts: Scratches, impacts, fading or peeling of paint, decals, anodized surface treatment and clear coat.
• Included parts: Fork, derailleur hanger, cable routing parts, bearings and other accessories that are not part of the main frameset structure.
• Improper operation: Exceeding maximum load, improper installation such as not tightening to the recommended torque, or corrosion caused by lack of maintenance such as sweat corrosion.
• External force damage: Impact, falling, traffic accidents and other damage not caused by manufacturing defects.

Customer Care Program

To help owners return to the road at a lower cost after accidents, we provide a 1-year crash replacement service:

• Program content: If the frameset suffers structural damage due to non-quality issues such as a crash or human error and can no longer be ridden safely, the original owner may purchase a new frameset of the same level at 60% of the suggested retail price of the frameset. If official verification confirms intentional damage by the customer, the care service will be terminated.
• Execution condition: The damaged old frameset must be returned to spect.. official for cancellation processing when making the replacement purchase.
• Right limitation: This program may be used only once per frameset.

After-sales Inspection Process

1. Submit application: The owner must contact the original purchase channel and provide high-resolution photos of the damaged area and the frameset serial number.
2. Technical return to factory: After preliminary review, the frameset must be cleaned, accessories such as parts and groupsets must be removed, and the frameset must be sent to the brand inspection center.
3. Result feedback: If within warranty scope: free replacement with the same or equivalent model frameset. If not within warranty scope: the owner may choose to activate the 60% crash replacement program.

Note: All labor costs for disassembly and assembly, as well as round-trip shipping costs, shall be borne by the owner.

Legal Statement

• spect.. reserves the final right of interpretation for the terms of this policy.
• The warranty is limited to the damaged frameset itself and does not cover any consequential losses caused by frameset damage.